Privacy Policy for Auto Repair Sebastian

Effective Date: July 23, 2025

At Auto Repair Sebastian, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, contact us, or use our services—including SMS communication. By accessing our services, you agree to the terms outlined below.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address

  • Vehicle Information: Make, model, year, license plate, VIN

  • Appointment & Service Details: Dates, requested services, repair history

  • Payment Information: For service transactions (not stored unless otherwise noted)

  • SMS Consent: Your consent to receive text messages from us

We collect information through:

  • Website contact forms

  • Appointment booking

  • Phone, email, or in-person communication

  • SMS/text message opt-ins


2. How We Use Your Information

Your information is used to:

  • Schedule and confirm service appointments

  • Send service reminders, updates, and special offers

  • Respond to your questions or service requests

  • Improve our customer service and website performance

  • Send text messages (if you opt in)


3. SMS/Text Messaging Policy

By providing your phone number, you may opt in to receive SMS messages from Auto Repair Sebastian for:

  • Appointment reminders

  • Service updates

  • Special promotions or offers

  • Important business announcements

Message & data rates may apply. You can opt out at any time by replying STOP to any text message. For help, reply HELP.

We do not sell or share your phone number with third-party marketers.


4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it only with trusted third-party service providers (e.g., booking platforms, payment processors) who help us operate our business—under strict confidentiality agreements.


5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee the security of information transmitted electronically.


6. Your Choices and Rights

You may:

  • Request to view, update, or delete your personal data

  • Opt out of SMS or email communications at any time

  • Contact us to correct inaccurate information

To make a request, email us at: [Your Business Email] or call us at [Your Phone Number].


7. Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect data from children.


8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.


9. Contact Us

Auto Repair Sebastian
9961 Garden Grove Blvd, Garden Grove, CA 92844
Phone: 714-588-2322
Email: [email protected]